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GaraDry US

How do I place an order?

How do I know if my order was successfully placed?

Can I change or cancel my order?

How do I track my order?

My order is wrong/missing items

Taxes, customs and import fees

Ordering from Canada

Ordering

Shipping Policy

How long does it take to ship my order?

Where do you ship to?

How much is delivery?

Can I collect my order in person?

What if I am not home when delivery is attempted?

I haven't received my order?

Shipping & Delivery

Returns Policy

Do you offer free returns?

Can I exchange an item?

How do I return my order?

I've not received my refund

Returns

Discount codes & promotions

What payment methods do you accept?

International bank charges

Bulk discounts and reseller accounts

Do you accept telephone or email orders?

Can I place an order on account?

How do I place a tax-exempt order?

Payments & Discounts

What size of threshold to order?

What weights can the thresholds withstand?

What type of door can the thresholds be used on?

What surfaces can the thresholds be installed on?

How to install

Where is the garage door threshold installed?

Will I have enough adhesive?

Do you offer an installation service?

How long does the adhesive take to dry?

Can the threshold seal be too high?

Do you provide corner sections for your seals?

Are samples available?

Where are your products made?

Can this be installed on uneven surfaces?

I only have a gap across half my garage door, do I need to seal all of it?

Do you have seals for uneven gaps?

I have a concrete lip inside the garage, can I still install?

How are the side blocks installed?

I have 2 garage doors, can I order a long threshold and cut in half?

Will a GaraDry Threshold Seal Work on an Uneven Gap?

How is the GaraMat Secured To the Floor?

Can the Threshold Seals be Used as Water Diverters?

Why is your seal more expensive than others I’ve seen online?

General Product Questions

Accessing VAT Invoices

How do I contact you?

Do you have physical stores?

Do you have Reseller Accounts?

Accounts & Technical

Is there a product warranty?

How long is the product warranty?

Warranty Information

Why buy GaraDry®?

Why Choose GaraDry?

Placing, amending and tracking your GaraDry® order. Taxes and import fees

Shipping policy, where we ship to, and delivery costs

Returning an unwanted order, exchanges and refunds. Warranty info.

Accepted payment methods, coupon codes, and bulk discounts

What size to order, suitable types of door, surfaces, and product installation

General company information and contact methods

Information of warranty length and procedure

Why you should choose a GaraDry seal over a competitor?

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