Taxes, customs and import feesUpdated 2 months ago

Prices displayed on our website are in US dollars.

We are registered for tax in a number of states. If you are a tax exempt entity, please email us at [email protected] the product(s) you require, the quantities, delivery and billing address, phone number and a copy of the certificate. We will create the order with taxes removed and send you a link to complete payment. 

Our warehouse is in Tennessee, but some items may ship from the United Kingdom. These are sent Deliver Duties Paid (DDP) which means any import fees etc. are charged back to ourselves. You therefore should not be required to pay any import taxes, duties, and clearance fees but if the courier does request any, please contact us so we can resolve this mistake

Additional costs

Please note that shipments sent outside of the United States may be liable for import taxes, duties, and clearance fees which will be collected by the courier before the delivery of your order. This amount is usually calculated based on the value of goods and the type of goods being imported. For more information please contact your local customs office. You will usually be contacted by the courier in question prior to the delivery of the goods by email in order to pay these fees online.

What are these fees for?

Sales tax (such as VAT or GST) is a tax payable on goods and services. Depending on the country of export and the product ordered there may also be customs duty charged. The courier may also charge a 'handling fee' which may vary depending on the courier used. Unfortunately, we are unable to calculate these fees in advance, and you will need to contact your local customs office for more information.